Sales Engineer, Intermediate

NL-Utrecht
Job ID
2017-10053
# Positions
1
Category (Candidate Search)
Sales
Position Type
Fixed Term Contract

Overview

SolarWinds N-able is a recognized market leader in MSP business transformation solutions. Our systems and support provides the most comprehensive solution on the market today and includes: N-central, the industry leading remote monitoring and management automation platform, dedicated Partner Development Specialists, self-directed educational modules, customizable sales and marketing collateral, and helpdesk support services. These products help service providers quickly ramp-up and deliver the broadest range of new managed services at the lowest service delivery cost.

 

Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA and Cisco among others.

 

We are growing our Utrecht office and are seeking a SALES ENGINEER. This role will be responsible for managing all technical aspects of a company’s relationship with its customers. They work closely with the sales and business account management team to win new business and increase sales to existing customers. By providing top-quality technical service before and after a sale, technical account managers help to ensure customer satisfaction and strengthen customer relationships.

 

 

Responsibilities

Primary Job Responsibilities:

 

  • Pre-Sales product demonstrations via web-meeting over the internet
  • Manage pilot prospect evaluations and provide technical assistance during the evaluation process
  • Provide pres-sales support via online support tool
  • Provide trial orientations and walkthroughs focusing on N-able's strengths and capabilities
  • Field competitive questions as they arise.

 

Post-sales activities include:

  • Work with Partners to assess and address client requirements during deployment N-able's remote monitoring and management solution.
  • Offer Design and configuration best practices to partners when deploying N-able products to Partner's networks
  • Problem identification and resolution during deployment
  • Deliver product training to both Partners and support staff, where needed

 

Qualifications

  • 3 to 5 years experience as a field/networking technician or System Administrator
  • Desirable industry certifications (MCSE, CCNA, etc.)
  • Ability to affectively convey the product message and value proposition through technical demonstrations, trade show demonstrations, and onsite training engagements
  • Strong communication, presentation, and client management skills required
  • Ability to demonstrate planning, organizing and implementation skills which allow the successful completion of a project by a specific due date
  • Thrive in dynamic fast passed work environment
  • Ability to work with little or no supervision

      

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