Manager, HR Information Systems

PH-Fort Bonifacio, Taguig
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SolarWinds is the #1 company in network management software. Our unique business model is fast-paced and user-centric, emphasizing speed to value and just-in-time problem solving. Our HR Operations team is no different!  We partner closely with the business to design and implement HR Processes, system and technology that provide a solid foundation and visibility to results.

This role is made for you if you:

  • Have a relentless focus on HR processes, systems, and technology
  • Have an in-depth understanding of HR technologies
  • Extensive experience driving for results and crossing the finish line for our internal customers
  • Love working and collaborating globally with a variety of key stakeholders
  • Can balance between focus and speed



The Manager, HR Operations will:

  • Manage all HR technology, working closely with key internal stakeholders to design system solutions, prioritizing initiatives, system configurations and assigning and managing resources.
  • Functional and system expert on the HRIS and other HR systems. Leads the research and evaluation of new and / or alternative solutions and technologies to enhance operational effectiveness.
  • Coaching and leading a small team of direct reports, coaching the HR Department team members, and working diligently with external customers on utilizing the system efficiently.
  • Partnering with others to create and deliver training for end users.  Continually educate users on utilizing the functionality of the system.
  • Develop, implement, and modify system requirements. Maintain system, database files, tables, and data with a focus on integrity and accurateness.  Ensure workflows, tables, and integrations are functioning appropriately.
  • Partner with all Stakeholders in HR, IT, and other parts of the business to build strong stakeholder relations and to provide enterprise-wide solutions.
  • Ensure systems / software is utilized optimally and vendors are meeting the established Service Level Agreements within the executed contract. Work with vendors to resolve any outstanding or system issues.
  • Manage activities around quality assurance to ensure accurate data entry and workflow approvals are received consistently. Ensuring the following of established SOX compliance and other controls are in place.
  • Partner closely with our internal IT security team to make sure all applications are configured to align to global security standards, and to also hold all HR Technology vendors to those security standards.
  • Monitor budget and system / software costs. Evaluate upgrade and / or enhancement costs against return on investment and budget implications.
  • Create a project plan and lead any system / software upgrades or implementations. Coordinate RFP activities including partnering with IT and Legal.  Design and implement adaption plans and deliver system training to end users.
  • Create and modify reports of business or department analytics and metrics for Company leaders and managers. Provide ad hoc reports when requested.
  • Manage all employee development for direct reports including performance reviews, coaching, training, etc.
  • Special projects as assigned.


  • BA/BS degree or equivalent work experience in Information Technology, Human Resources, or a related field
  • Minimum of five years of HRIS experience with a minimum of three years managing an HRIS function
  • Strong experience evaluating system options, managing data integrity, and leading projects to optimize utilization  
  • Experience with database configurations and design, preferably HR databases
  • Experience with database markup languages
  • Proficient analytical and problem solving skills
  • Prior HRIS management experience highly desired
  • Prior experience working with SalesForce preferred
  • Experience working in global organization with international experience is highly desired. 
  • Should possess strong project management skills especially with system implementations 

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