SolarWinds MSP is a recognized market leader in MSP (Managed Service Provider) business transformation solutions. Our systems and support provides the most comprehensive solution on the market today and includes: SolarWinds N-central/RMM, Backup and Mail Assure. These products help service providers quickly ramp-up and deliver the broadest range of new managed services at the lowest service delivery cost.
Thousands of MSPs use SolarWinds solutions to deliver scalable, flexible, profitable managed services to over 100,000 small businesses worldwide. With offices in North America, the U.K., Europe and Australia, SolarWinds MSP is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA and Cisco among others.
This role will be responsible for taking the lead in the technical relationship with our customer base to help ensure customer satisfaction and strengthen customer relationships. You will work closely with our sales and business account management team to help them win new business and increase sales to existing customers.
Primary Job Responsibilities:
Post-sales activities include: