Sales Development Rep

Location SG-Singapore
Job ID
# Positions
Category (Candidate Search)
Position Type
Business Group


SolarWinds provides powerful and affordable IT management software to more than 150,000 customers worldwide – from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to manage today’s complex IT environments.


SolarWinds is hiring an Sales Development Representative that will be responsible for developing Solarwinds business opportunity within designated geography. Achieving revenue targets while responding efficiently to customer inquiries (usually in form of sales leads/downloads) and provided solutions for their network management needs. Primary duties include outbound calling, e-mail communication, channel co-ordination and overall management of sales pipeline through the sales cycle.


  • Deliver against assigned KPI while prioritizing an outstanding customer experience for customers and prospects (KPI: 50% on pipe build goals; 25% based on call volume (50 per day); 25% based on close rate).
  • Communicate effectively with English, Mandarin and Cantonese speaking clients.
  • Execute demand generation activities as needed, and engage, educate, and ensure satisfaction of the installed base and new prospects.
  • Explore and understand complex customer requirements on both a business and technical level.


  • Ability to speak and write in English and Mandarin/Cantonese fluently and idiomatically.
  • Bachelor's degree in Computer Science or equivalent practical experience, or 2 years of relevant experience in the technology industry, or 3 years of experience in a sales or business development role.
  • Ability to build relationships over the phone while effectively operate with flexibility in a fast-paced, constantly evolving team environment.
  • Goal oriented, self-motivated and high-energy individual who is confident, thorough and tenacious.


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