• Content Editor

    Location CA-ON-Ottawa
    Job ID
    # Positions
    Category (Candidate Search)
    Position Type
    Fixed Term Contract
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP is the global leading provider of complete IT Management and Automation solutions for Managed Service Providers (MSPs). SolarWinds MSP award-winning products are the industry’s #1 RMM and MSP Service Automation Platform. SolarWinds MSP has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. Thousands of MSPs use SolarWinds solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide.


    We are looking for a Content Editor (preferably with some Instructional Design experience) to proofread and publish online content. Responsibilities include optimizing written pieces to increase user engagement and to align to learning curriculum.


    • Proofread, re-structure and edit articles and scripts by content writers
    • Update website with new content
    • Use online sources to research topics
    • Collaborate with marketing and design teams on instructive graphics
    • Optimize published pieces using SEO guidelines
    • Manage the editorial calendar and ensure timely publication
    • Generate new ideas around industry-related topics
    • Monitor web traffic and user engagement (e.g. bounce rates)


    • 2 – 5 years of work experience as a Content Editor, Web Editor or similar role
    • Excellent writing, editing and proofreading skills
    • Advanced PowerPoint skills and experience
    • Experience with MS Office, InDesign, or other publishing tools
    • Attention to detail
    • Hands-on experience with Content Management Systems (e.g. WordPress)
    • Familiarity with SEO and keyword research
    • Degree in Marketing, Journalism, Communications or related field

    Optional Instructional Design Skills a Plus


    • Proven working experience in instructional design
    • Excellent knowledge of learning theories and instructional design models
    • Lesson and curriculum planning skills Finish
    • Solid knowledge of course development software and at least one Learning Management System
    • Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
    • Ability to write effective copy, instructional text, audio scripts/video scripts

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