Technical Support Engineer

Location RO
Job ID
# Positions
Category (Candidate Search)
Position Type
Business Group
SolarWinds MSP


Do you love client contact and like solving problems? Then we have the perfect job for you!

Location: Bucharest (Email Security Division)


  • Provide efficient support over ticket system and telephone
  • Monitor new outbound spam campaigns and proactively report these to clients
  • Proactive Spam & Non-Spam message analysis
  • Monitor/analyze/process new Spam outbreaks
  • Process external reports
  • Verify reported spam messages
  • Process external ARF reports
  • Manage outbound delivery queue issues
  • Monitor and manage IP reputations


  • Bachelor degree or higher
  • Excellent English and communication skills
  • Basic Linux skills
  • Proven experience in technical support
  • Interest in security
  • Sharp eye for detail
  • Love for client contact


We offer:

  • A full-time position (40 hours/week)
  • Attractive salary and regular performance-dependent salary increases, annual bonus plan
  • Private medical subscription
  • Modern office facilities located centrally
  • Lots of space for self-development, personal growth, and opportunities to contribute
  • Possibility to get involved in our Social Responsibility Program
  • A team of high performing and passionate colleagues.

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