The Helpdesk Analyst will be responsible for supporting internal users, troubleshooting network problems. Will work with customers to determine and resolve problems efficiently with customer service focus on the general Helpdesk queue.
The ideal candidate will be someone with 2+ years of IT experience, a background in both networking and pc end user support, good communication skills, obtain an associates degree in Computer Science, and have the desire to provide outstanding support.
What will you do?
What is required for this position?
What SolarWinds offers to you (besides great Team and exciting work):