• Senior Account Manager - Germany

    Location DE-Berlin
    Job ID
    # Positions
    Category (Candidate Search)
    Position Type
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP is the leading global provider of complete IT management and automation solutions for Managed Service Providers (MSPs). Our award-winning product suite includes the industry’s #1 RMM Service Automation Platform and has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability.


    We believe that the MSPs who use our products everyday should be excited about them. That's why we put our users first in everything we do and strive to deliver powerful functionality while making their jobs easier.



    • Responsible for meeting distributor revenue targets for new and existing business in DACH across all products.
    • Motivation, direction and management of distributors.
    • Build and maintain a consistent and reliable funnel of opportunities and meet agreed contract volume and revenue targets for new business.
    • Retain and grow existing customers to agreed revenue targets by upselling and cross-selling.
    • Develop and maintain excellent knowledge of SolarWinds MSP solutions and benefits, and trends in the MSP market.
    • Engage internal SolarWinds MSP resources to ensure that customer needs are met and that product/support/billing problems are resolved successfully in a timely way.
    • Develop the skills and effectiveness of distributors’ sales teams at an individual and team level
    • Organise and lead customer events jointly with distributors for face-to-face selling.
    • Identify and recruit large prospective customers and win-backs from competitors by clearly conveying the benefits of switching to SolarWinds MSP.
    • Identify and maintain suitable alliances with partner vendors and industry bodies.
    • Relay customer feature requests to the product development team.
    • The role involves regular travel, primarily within DACH.


    • Ability to speak fluent German and English
    • 3-5 years of working experience with Distributors located in DACH
    • Proven experience in selling Managed Services / Software



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