This role provides SolarWinds customers (UK Gov, MoD, NHS, European Union Central Governments, Central Government centric MSP/SIs; Airbus D&S, Fujitsu, BT, etc.), sales staff and channel partners with technical product advice during pre-sales discussions. The successful candidate will perform detailed online demonstrations during which they must effectively promote product features, answer audience questions and clearly ascertain the customer’s needs and requirements.
The Sales Engineer must demonstrate expert knowledge of the company’s products and will be required to assist customers wherever necessary during their product evaluations. This will include responding to technical queries via email, remote assistance, troubleshooting and solving moderately complex pre-sales support problems. Qualified applicants will have a strong background within either sales engineering, systems engineering, solutions architecture, network/system administration, technology consulting or relevant presales experience.