SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size.
We are seeking an experienced Education Developer to design and develop technical training materials to be used in self-paced, live webinar, and instructor-led classroom training.
Collaborates with members of the training team and product experts in designing, developing, and maintaining technical courses
Creates learning content such as videos, interactive eLearning modules, presentations, demos, simulations, activities and assessments to be used in technical trainings
Designs effective and visually appealing graphics to be used in training materials, following corporate brand guidelines
Develops training components that provide engaging, challenging, and meaningful learning experiences
Posts learning content to the company learning platform following outlined procedures
Participates in certification and accreditation exam development, including drafting test definitions, test objectives, and items; participating in exam meetings, item-writing workshops, and beta exam reviews.
Performs peer review of course and lab content as assigned
Completes other learning and development related tasks as assigned
Bachelor’s Degree preferred
2+ years of experience in a similar role required
Prior experience with Adobe Captivate, Camtasia, and the Adobe Creative Cloud Suite is preferred
Proven experience with designing and developing technical courses required
Foundational knowledge of technical topics such as networking, windows operating systems, event logs, etc. preferred
Seeks challenges and takes ownerships
Obsesses over customer success
Executes with passion
Goal and metric driven
Continuously seeks to learn new skills