• Italian speaking Sales Engineer

    Location UK-London
    Job ID
    2017-9712
    # Positions
    1
    Category (Candidate Search)
    Sales
    Position Type
    Permanent
    Business Group
    SolarWinds MSP
  • Overview

    SolarWinds MSP is a recognized market leader in MSP (Managed Service Provider) business transformation solutions. Our systems and support provides the most comprehensive solution on the market today and includes: SolarWinds N-central/RMM, Backup and Mail Assure.  These products help service providers quickly ramp-up and deliver the broadest range of new managed services at the lowest service delivery cost.

    Thousands of MSPs use SolarWinds solutions to deliver scalable, flexible, profitable managed services to over 100,000 small businesses worldwide. With offices in North America, the U.K., Europe and Australia, SolarWinds MSP is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA and Cisco among others.

    This role will be responsible for taking the lead in the technical relationship with our customer base to help ensure customer satisfaction and strengthen customer relationships. The successful candidate with the sales and the business account management team to win new business and increase sales to existing customers.

    Responsibilities

    Primary Job Responsibilities:

    Conduct Pre-Sales product demonstrations
    Manage prospect requirements and provide technical assistance during the onboarding process
    Provide pres-sales support via online support tool
    Provide trial orientations and walkthroughs focusing on SolarWinds strengths and capabilities
    Respond to any questions as they arise

     

    Post-sales activities include:

    Work with Partners to assess and address client requirements during deployment of our products
    Offer design and configuration best practices to partners when deploying SolarWinds products to Partner's networks
    Problem identification and resolution during deployment
    Deliver product training to both Partners and support staff, where needed

    Qualifications

    Experience in a similar role or as a Field/Networking Technician or System Administrator etc
    Desirable industry certifications (MCSE, CCNA, etc.)
    Ability to affectively convey the product message and value proposition through technical demonstrations, trade show demonstrations, and onsite training engagements
    Strong communication, presentation, and client management skills
    Ability to demonstrate planning, organisation and implementation skills to meet deadlines
    Thrives in dynamic fast paced working environment

     

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