- achieve personal monthly and quarterly bookings targets.
- collaborate with fellow team members to help achieve team number.
- work with customers to ensure early or on time renewal of maintenance.
- work with channel partners to ensure early or on time renewal of maintenance.
- bring customers through a sales cycle and stage each deal accurately on NetSuite (the CRM system used).
- deal with objections and challenges that are delaying or preventing an on time renewal.
- manage a large customer base on a quarterly basis.
- work through a list of unallocated accounts on a daily basis.
- understand the workings of SolarWinds as a business and where to seek help when needed.
- co-operate with other departments to achieve a unified customer experience and benefit the company as a whole.
- engage with management in a timely fashion on escalations.
Skills and experience needed: