Maintenance Renewals Representative, Intermediate

PH-Fort Bonifacio, Taguig
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The Renewals rep is responsible for managing accounts with upcoming renewal opportunities.

  • Ensuring customers order on or before the expiry date
  • Achieve personal monthly and quarterly bookings targets
  • collaborate with fellow team members to help achieve team number
  • work with customers to ensure early or on time renewal of maintenance
  • work with channel partners to ensure early or on time renewal of maintenance
  • Bring customers through a sales cycle and stage each deal accurately on NetSuite (the CRM system used)
  • deal with objections and challenges that are delaying or preventing an on time renewal
  • manage a large customer base on a quarterly basis
  • work through a list of unallocated accounts on a daily basis
  • understand the workings of SolarWinds as a business and where to seek help when needed


Core Skills:

  • Must possess strong sales skills and a proven track record in a target driven environment
  • Ability to work with customers in professional manner and to handle objections
  • Ability to work with CRM systems

Experience and Education Required:

  • Sales or Renewals experience
  • Demonstrated ability to work in a fast paced, ever changing environment
  • Ability to communicate effectively (oral and written) with strong interpersonal skills


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